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Troubleshooting

My LinkedIn channel is asking me to complete a verification

Written By John Bromley

Last updated 4 months ago

Sometimes, when connecting or reconnecting a LinkedIn account, LinkedIn requires you to complete an additional verification step before the connection can be established. This is LinkedIn's own security system and is not something Sendr controls.

What this looks like

You may be asked to:

  • Confirm your identity via a code sent to your email or phone
  • Complete a CAPTCHA
  • Approve the connection from within the LinkedIn mobile app

What to do

Follow the on-screen instructions to complete the verification. Once done, return to Settings > Channels in Sendr. The channel should show as connected, or you may need to click to continue the flow.

If you are stuck and cannot proceed, contact us at [email protected] and we will help you through it.

Why this happens

LinkedIn triggers these checks when it detects a new login or an unusual access pattern. It is more likely to happen on a first connection, after a password change, or when accessing from a new device or location. It does not mean anything is wrong with your Sendr account.