When you cancel your Sendr subscription, your account remains active until the end of your current billing period. You can continue using all features, and your channels stay connected, until that date.

After your plan expires

Once your plan expires:

Your workspace is locked. When you log in, you will be asked to choose a plan before you can continue
Your active campaigns are paused and no new messages are sent
Your personalised pages that have already been generated stay live, so recipients can still open them
Your workspace data (leads, enrichments, campaign history) is retained, but you cannot run new sequences or generate new pages
Your channels are disconnected

Reactivating

To pick up where you left off, subscribe to a plan again. Your data is still there when you come back. Previous plans cannot be reactivated after cancelling, so you will move onto the current Sendr Core plan.

Workspace deletion

Deleting your workspace is a separate action from cancelling. Workspace deletion is immediate and permanent. All data, pages, and connections are removed with no recovery window. If you want to stop paying but keep your data safe, cancel your plan rather than deleting the workspace.

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