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Troubleshooting

My LinkedIn channel keeps disconnecting

Written By John Bromley

Last updated 4 months ago

LinkedIn channels can occasionally disconnect or require reconnection. This is driven by LinkedIn's own session management, not Sendr.

Common reasons a LinkedIn channel disconnects

  • Your LinkedIn password was changed
  • LinkedIn detected unusual activity and ended the session
  • LinkedIn triggered a security verification that was not completed
  • Your LinkedIn account was temporarily restricted
  • You logged out of LinkedIn on all devices

What Sendr does when a channel disconnects

Sendr detects the disconnection, pauses any sequences relying on that channel, and flags the channel in Settings > Channels. No contacts are lost and no steps are skipped.

How to reconnect

  1. Go to Settings > Channels
  2. Find the disconnected LinkedIn channel (it will be flagged)
  3. Click to reconnect and complete the authorisation flow

Once reconnected, your sequences resume automatically.

How to reduce disconnections

  • Avoid logging out of LinkedIn on all devices while sequences are running
  • Do not change your LinkedIn password while a sequence is active
  • Stay within Sendr's recommended daily limits to avoid triggering LinkedIn's automated detection
  • Complete any LinkedIn verification prompts quickly when they appear

If reconnecting does not work

If the channel remains flagged after completing the authorisation flow, contact us at [email protected] with the email address on your LinkedIn account.