Managing your subscription: payment method, upgrades, downgrades, and cancelling

You can manage your Sendr subscription at any time from Settings > Membership inside the app.

Updating your payment method

To change the card on file, go to Settings > Membership. Click the ⋯ menu next to your renewal date, then select Update payment.

Only the workspace Owner can update the payment method, the same as other changes on this screen.

Upgrading

Upgrading your plan takes effect immediately. You will be charged the prorated difference for the remainder of your current billing period.

Downgrading

Downgrading takes effect at the end of your current billing period. You will retain access to your current plan's features until the period ends.

Cancelling

Cancelling your subscription takes effect at the end of your current billing period. Your workspace remains accessible until the period ends. Personalised pages you have already generated stay live permanently, even after your plan ends, so recipients can always open them. See What happens to my pages and data when I cancel? for details on what happens after your plan expires.